Privacy Policy for CoutureCiteino

Effective Date: January 7, 2025

At CoutureCiteino (www.coutureciteino.com), we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us. By using our services and website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): This includes information such as your name, email address, phone number, and billing/shipping address when you create an account, place an order, or subscribe to our newsletter.
  • Payment Information: When you make a purchase, we collect payment-related information, such as credit card details, debit card details, and billing information. This information is processed securely by third-party payment processors.
  • Non-Personal Identifiable Information: This includes data such as IP addresses, browser types, operating systems, and other anonymous information automatically collected when you interact with our website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Order Processing: To process and complete your orders, including sending order confirmations and updates.
  • Customer Support: To respond to your inquiries, offer support, and provide personalized assistance.
  • Marketing and Promotions: With your consent, we may send promotional emails, newsletters, and offers related to products, services, or events. You may unsubscribe at any time.
  • Improvement of Services: To enhance our website, improve customer experiences, and tailor the content and products offered to you.
  • Legal Obligations: To comply with applicable laws, regulations, or legal processes, such as fraud prevention and security measures.

3. How We Protect Your Information

We take the protection of your personal information seriously. We implement a range of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. These measures include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data, such as payment details.
  • Third-Party Payment Processors: Payments are processed through trusted, PCI-compliant third-party payment processors, which ensures that your payment information is securely handled.
  • Access Control: Only authorized employees or service providers who require access to your personal data to complete specific tasks are permitted to do so.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information in the following situations:

  • Service Providers: We may share your data with trusted third-party providers who help us perform business operations such as payment processing, order fulfillment, marketing services, and customer support.
  • Legal Requirements: If required by law, court order, or governmental regulations, we may disclose your personal information to the relevant authorities to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve your browsing experience on our website. Cookies are small files that are stored on your device when you visit our site. These technologies help us remember your preferences, track your browsing patterns, and personalize content.

You may choose to disable cookies through your browser settings. However, please note that disabling cookies may impact certain features or functionality of our website.

6. Your Rights and Choices

As a user, you have the following rights with regard to your personal information:

  • Access and Update: You can access and update your personal information at any time by logging into your account or contacting us.
  • Opt-Out: You can opt-out of receiving promotional emails or newsletters by clicking the “unsubscribe” link at the bottom of any email we send.
  • Delete Your Information: If you wish to delete your account or request the removal of your personal data, please contact us. Note that we may retain certain information to comply with legal obligations or resolve disputes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from individuals under this age. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Thank you for trusting CoutureCiteino with your personal information. We are committed to protecting your privacy and providing you with a secure shopping experience.