Payment Policy for CoutureCiteino
Effective Date: January 7, 2025
At CoutureCiteino, we aim to make your shopping experience as smooth and convenient as possible. Below are the terms and conditions related to payments on our website.
1. Accepted Payment Methods
We accept the following forms of payment on CoutureCiteino:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Pay securely using your PayPal account
- Other Payment Gateways: Additional payment methods may be available depending on your location and preferences
All payments must be made in USD (United States Dollars).
2. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email that includes details about your purchase. Please note that this email is not an acceptance of your order, but rather a confirmation that we have received it.
Your order will be reviewed, and we will notify you if there are any issues with payment processing or if the order cannot be fulfilled.
3. Payment Security
CoutureCiteino ensures that your payment information is securely processed through trusted payment gateways. We use SSL (Secure Socket Layer) encryption technology to safeguard your payment details and personal information during transactions.
By using our website, you acknowledge and accept our use of third-party payment processors who handle all financial transactions. We never store sensitive payment details like credit card numbers on our servers.
4. Payment Authorization
- Authorization Process: After you place an order, we will process your payment and authorize the transaction with your bank or payment provider.
- Order Status: If your payment is successfully authorized, your order will be processed and shipped. However, if your payment cannot be authorized or there is an issue with the transaction, we will notify you and may request an alternative payment method.
5. Fraud Prevention
To protect against fraud, we conduct fraud prevention checks on all orders. If your payment fails our verification checks, we reserve the right to cancel the order or require additional information to process the payment.
If fraud is detected, we will report it to the appropriate authorities, and your account may be suspended.
6. Currency and Charges
- Currency: All prices on CoutureCiteino are listed in United States Dollars (USD).
- Additional Charges: Please note that your payment may be subject to additional charges such as taxes, duties, or transaction fees imposed by your bank or payment provider. CoutureCiteino is not responsible for any such charges.
7. Refunds and Cancellations
- Refund Process: If you are eligible for a refund (according to our Refund and Returns Policy), the refunded amount will be credited to the original payment method.
- Cancellation: If you wish to cancel your order, please contact us immediately after placing the order. If your order has already been processed or shipped, cancellation may not be possible.
Refunds will typically take 7-10 business days to process, depending on your payment provider.
8. International Orders
Currently, CoutureCiteino only accepts payments for orders shipping within the United States. We do not process payments for international orders at this time.
9. Customer Support
If you have any issues or questions regarding your payment, please reach out to our customer support team at:
- Email: info@coutureciteino.com
- Phone: (502) 943-8914
Effective Date: January 7, 2025
By making a purchase on CoutureCiteino, you agree to the terms and conditions outlined in this Payment Policy.