Terms and Conditions for CoutureCiteino

Effective Date: January 7, 2025

Welcome to CoutureCiteino. By accessing or using our website www.coutureciteino.com, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of the website, the purchase of products, and any transactions you conduct with us.

Please read these terms carefully before using our services. If you do not agree with any part of these Terms and Conditions, you must not use this website.

1. General Information

  • Website Ownership: This website is owned and operated by CoutureCiteino. Our mission is to provide you with the best music instruments and accessories available online.
  • Company Information: CoutureCiteino is located at 7488 Pressler Grv E, Fort Knox, Kentucky, USA.
  • Contact Information: If you have any questions, concerns, or inquiries, please contact us at info@coutureciteino.com or call (502) 943-8914.

2. Acceptance of Terms

By using our website, making purchases, or registering on our site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that you are at least 18 years old or have the legal capacity to enter into binding contracts.

3. Privacy Policy

Your use of the site is also governed by our Privacy Policy, which explains how we collect and use your personal data. By using this site, you consent to our practices as outlined in the Privacy Policy.

4. Product Information

  • Product Listings: We strive to ensure that the product descriptions, images, and prices are accurate on our website. However, we cannot guarantee that all details are complete or free of errors. We reserve the right to modify product details or discontinue products without prior notice.
  • Pricing: Prices are listed in USD and may be subject to change without notice. The final price, including applicable taxes and shipping fees, will be displayed during the checkout process.
  • Availability: All products are subject to availability. If a product becomes unavailable after you have placed an order, we will notify you and either offer an alternative or process a refund.

5. Orders and Payments

  • Order Placement: By placing an order on our website, you offer to purchase products in accordance with these Terms and Conditions. All orders are subject to acceptance by CoutureCiteino.
  • Order Confirmation: After placing an order, you will receive an email confirmation. This confirmation does not signify that your order has been accepted. Acceptance of your order will occur once we dispatch the product(s).
  • Payment: We accept various payment methods, including credit cards, PayPal, and other payment gateways. Your payment is processed securely via encrypted transactions. We may refuse orders that do not pass our payment verification process.
  • Order Cancellation: You can cancel your order before it is processed. Once your order is shipped, cancellations are not possible, but you may return the product in accordance with our Refund and Returns Policy.

6. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard and expedited shipping. Shipping charges are calculated at checkout based on your shipping address and the size of your order.
  • Delivery Time: Delivery times are estimates. CoutureCiteino is not responsible for delays caused by third-party carriers (USPS, UPS, FedEx). Please allow up to 2 business days for order processing before shipment.
  • International Shipping: We currently only offer shipping within the United States. We do not ship internationally at this time.

7. Returns and Refunds

  • Return Policy: We offer a 30-day return policy for unused and unopened products. To initiate a return, please visit our Refund and Returns Policy page for full instructions.
  • Defective or Damaged Products: If your product is defective or damaged upon arrival, please contact our customer service team immediately. We will assist you with a return, replacement, or refund.
  • Refunds: Refunds will be issued to the original payment method. Refund processing may take up to 7-10 business days after the return is received and inspected.

8. Intellectual Property

All content, trademarks, logos, graphics, images, and other intellectual property on CoutureCiteino are the property of CoutureCiteino or its licensors. You may not reproduce, distribute, or use any of these materials without written permission from us.

9. Limitation of Liability

CoutureCiteino is not liable for any damages or losses resulting from the use of our website or products, including but not limited to:

  • Loss of data
  • Interruption of business
  • Loss of profit
  • Any indirect, incidental, or consequential damages

10. Indemnification

You agree to indemnify and hold harmless CoutureCiteino, its directors, officers, employees, and agents from any and all claims, losses, liabilities, or expenses, including legal fees, arising from your violation of these Terms and Conditions or any unlawful use of our website.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Kentucky, USA. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts in Kentucky.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page, and the effective date will be updated. We recommend checking this page periodically for any updates.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

By using CoutureCiteino‘s website and making purchases, you acknowledge that you have read and agree to these Terms and Conditions.